Liquor Store Attributes
What Appeals to Customers?A recent survey conducted by the AGLC asked what main qualities impact Albertans’ decision to shop at a particular store and found that respondents rated four categories as most important: price/sale prices (67%); location/convenience (53%); customer service/friendly staff (27%); and product selection/variety (63%).
Other qualities were indicated as having lesser importance including: cleanliness; product availability; organization/ease of finding products/appealing displays; quality of products/quality control/refrigeration of products; hours of operation/knowledgeable staff; points/reward system/promotions; parking availability; and lighting/safety.