Tagged customer service

Engaging Staff to Drive Sales & Service

Customers are the core focus of any business. Without customers, a business cannot exist; however, without employees to work in your business, you won’t be able to sustain and grow your company for the long term. I often hear of store owners working in their business day in and day out because they can’t afford to hire staff.

Building Your Database

If you build it, they will come. Because by building it—your customer database, that is—you can stay in touch and coax your buyers back with great offers, promotions and discounts. Following are some tips to build the crowds, and keep them coming back.